In the mission of making your life healthier with our products, our primary aim is to ensure your satisfaction. As such, we maintain a customer-centric refund policy.

Although your products go through multiple levels of quality checking before reaching your doorstep, we solicit your inspection of the same.

In case of any dissatisfaction concerning your order, you can write to us at (contact@ecowits.com) within 12 hours of receiving it. Upon receiving your email, our team would contact you within 24 hours and address your issue on a case-by-case basis.

Cancellation Policy

We admit that it is upsetting to see an order cancelled :(. But we understand that there could be a reason behind its cancellation. Before cancelling, do reach out to our experts to find out if we can resolve your issue without any cancellations.